• +250 781 557 606
  • info@lalevure.org
  • Kigali, Republic of Rwanda
LA LEVURE FOUNDATION

VOICE

Protecting a person also means listening to them, supporting them and helping them face what they are going through.

When a person needs protection.

A situation involving violence, abuse, mistreatment or severe vulnerability can affect a person directly, but also those around them.

A mother may ask for help because she fears for herself or her children. A family member may report what is happening. A boy or girl may find the courage to speak about what they are experiencing.

VOICE exists to listen to these situations and help activate the support needed, through psychological support, legal assistance, specialised services and, when necessary, the involvement of the relevant authorities.

THE PROGRAMME

How VOICE works.

01

Listen and understand

Every situation is different. That is why the first step is to listen to the person, understand what they are going through and assess what forms of protection and support may be appropriate.

02

Activate the right support

When a situation requires intervention, we can help connect the person with professionals, specialised services or qualified people in the areas of psychological, legal and protection support.

03

Do not leave the person alone

Facing a situation involving violence, abuse or vulnerability can be extremely difficult. VOICE also means accompanying the person through the process needed to receive the help they need.

Protection begins when someone listens.

Recognising a situation of violence or vulnerability is the first step. The second is making sure that the person does not have to face it alone and can access professional support and appropriate forms of protection.

SUPPORT

Two forms of intervention.

Psychological support

A situation involving violence, abuse or severe vulnerability can have profound consequences for a person. VOICE can help provide access to professional psychological support, appropriate to the situation and to the person’s needs.

Legal assistance and protection

When a situation requires legal assistance, reporting or contact with the relevant authorities, VOICE can help activate the most appropriate pathway through professionals and specialised services.

SITUATIONS

When VOICE may intervene.

Violence and abuse

  • Physical or psychological violence
  • Abuse and mistreatment
  • Situations of violence within the family
  • Situations requiring immediate protection

Vulnerability and assistance

  • Family or personal situations of particular vulnerability
  • Need for psychological support
  • Need for legal assistance
  • Need to be accompanied towards appropriate services or authorities
THE PROCESS

From listening to intervention.

Listening

The situation is shared and taken into consideration.

Assessment

We seek to understand the situation and the type of support needed.

Activation

When necessary, professionals, specialised services or relevant authorities are involved.

Accompaniment

The person is supported through the process needed to receive protection and assistance.

Sometimes speaking is the first step towards leaving a situation behind.

A need can reveal something that goes beyond the initial need.

A family may come into contact with La Levure through HELP, as part of the long-term support provided to a child, and during that support a difficult family situation, violence or an injustice requiring attention may emerge.

A child may be reached through EDUKIT because of an educational need and, by talking with the child or their family, something that was not visible at the beginning may emerge.

An intervention through HOPE, arising from the need for medical care or a health problem, may bring to light a situation involving mistreatment, violence or vulnerability.

This is also why our programmes are not isolated compartments.

When a situation emerges that requires protection, VOICE can become the point through which the most appropriate psychological, legal or protection support is activated, involving, when necessary, professionals, specialised services or relevant authorities.

The goal is not to speak on behalf of the person. It is to make sure that they can be heard, that what they are experiencing is taken seriously and that they can receive the support and protection they need.

“Protecting means making sure that no one has to face alone what is happening to them.”

Would you like to help us protect those who need it?

Your support can help make psychological support, legal assistance and protection interventions accessible to people facing a difficult situation.

Support VOICE